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Recycling - what we collectTe hangarua - ngā mea e taea ana e mātau te kohi

It's estimated up to 70% of landfill waste via kerbside rubbish bags could be recycled. That's why we've put this page together with some key reminders about kerbside recycling.

COVID-19 update: Resuming Full Service FAQs

When do you start collecting all of recycling (glass, plastic & cans, paper & cardboard) again?

Full collections resume Monday April 4. Please have your crates kerbside for 7am.

Can I put my excess plastic & cans and glass recycling out in other containers/boxes when the service resumes?

We wish it was that easy – but unfortunately it’s not. Each driver working for the recycling contractors Smart Environmental pick up more than 600 crates every day, and the crates have been designed to specifically fit into the framing and racks of the trucks. Collecting recycling from anything else can cause disruption to the system and its efficiency, as well as put drivers at risk having to lift non regulatory crates (which may be very heavy if full with glass).

What should I do with my excess glass, plastic & cans?

Try and feed your excess in over a number of weeks as overfull crates will not be collected. Remember you can use any crate for any time of material, so you could use two crates for plastic and cans, and one for glass.

We recommend squashing your plastics down as much as possible and putting smaller containers in larger ones to make use of space. If your bin is too full, you might have a neighbour who is happy to take some of your excess recycling.

Alternatively you can take this to the Redclyffe Transfer Station.

Are you likely to stop collecting glass, plastic & cans again in the future?

We really hope that we do not have to limit the service again and at this stage our contractor is confident in providing full recycling collection services but we will continue to monitor this closely. You may also notice your kerbside recycling collection is later in the day as there may be ongoing staff shortages due to the COVID-19 outbreak, so please keep an eye on our website for any further updates.

Recycling Reminders
  1. Use only your three black NCC owned and provided crates to put out your kerbside recycling. No other container will be accepted.
  2. Don't overfill your crates. Only fill your crates so they are level or below the top.
  3. Your weekly allowance is three crates. You can use this as you wish, e.g. two crates plastic/cans and one paper/cardboard.
  4. Don't mix types of recycling. Mixed crates won’t be accepted.
  5. Contaminated crates won’t be accepted. Remove all food, liquids and plastic wrap/sleeves. Rinse and squash items if required.
  6. Weekly collections. Your recycling service will be collected weekly. Please put your crates out at your kerbside by 7am on your collection day. Place your crates at the berm. If you live down a right-of-way put your crates at the kerbside at the end of your right-of-way.
  7. Smart Trucks. Smart Environmental has designated trucks to collect different materials, so please don't be concerned if not all items are collected by the first truck. Smart collections run from 7am - 6pm.

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When is my recycling collected?

To find out what day we collect from your house weekly, enter your address into our Rubbish and Recycling Database.

Why has my recycling been left behind?

Some or all items in a crate may be left behind. If items are left behind a sticker will be left on them to tell you why, to help you get it right for the next time. Here's some of the reasons why this could happen:

  • Non-council crates(s) used
  • Crate(s) not placed at kerb
  • Over-filled crate(s)
  • Item(s) are not accepted in Napier
  • Items not contained in crates
  • The item(s) haven't been rinsed or cleaned

What can I put in my recycling crates?

  • Paper & cardboard 
  • Glass bottles & jars
  • Plastic (1, 2 & 5) 
  • Cans 

Please note this EXCLUDES the following items:

  • Broken glass 
  • Soft plastics 
  • Items that have not been rinsed or cleaned 
  • Medical syringes or plastic parts of medical syringes
  • Long-life milk cartons  

Reducing waste 

Omarunui landfill takes about 90,000 tonnes of waste every year.

Half of what is sent to Omarunui could be recycled or composted. Omarunui Landfill has a finite lifespan, dependent on the quanitity of waste going in. If there is opportunity to divert material from Omarunui landfill the lifespan will be maximised.

Our Waste Management and Minimisation Plan (WMMP) adopted in late 2018 aims to reduce the amount of waste going to landfill by promoting the Five Rs - Reduce, Reuse, Recycle, Recover and Residual Management.

If you have have any questions about kerbside recycling please go to our Frequently Asked Questions.


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