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Measuring community wellbeingTe ine i te hauora o te hapori

Every two years NCC's Community Services team asks Napier citizens a series of questions to assess their current quality of life. The findings from this survey help us formulate policies and initiatives to enhance the social wellbeing of our community.

Napier Social Monitor Survey

The Napier Social Monitor survey sets out a framework for considering social well-being and provides important information about the current quality of life of Napier citizens. Items measured include housing, health, safety, employment, education and training, vehicle, smartphone and internet access, nature of community and community relationships.

Napier City Council’s Community Services Team has produced these community surveys since 1998 on an annual basis before changing to a two-yearly cycle in 2003.

The objectives of the Napier Social Monitor are to establish:

  • Social connection and diversity

  • Perceptions of safety

  • City accessibility

  • Community mental wellbeing and health status

  • Satisfaction with housing and neighbourhood

  • Involvement in volunteering, employment, and education

  • Emergency readiness.

2019 Social Monitor Survey

The 2019 Social Monitor survey was completed in September 2019 and sought the views of a representative sample of 450 Napier residents.

Read the full report

Highlights from the 2019 survey: 

  • 81% of residents have friends or family they can count on in times of trouble

  • 86% rate their overall feeling of safety as moderate or better

  • 77% know their closest neighbours by their first name

  • 44% sometimes or regularly participated in volunteer work in the previous 12 months

  • fewer than half (40%) believe their community could cope after a major event or disaster

  • 74% of residents rate their life in Napier as ‘good’ or ‘very good’.



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