Napier City Council is committed to promoting openness and transparency in all our dealings. We make a large amount of information available through this website but if you don’t find what you’re looking for, you can make a request for Official Information.
You can use our online form to ask for information under the Local Government Official Information and Meetings Act 1987 (LGOIMA).
Or you can post your request to:
Napier City Council
Private Bag 6010
Please be as specific as you can be in making your request; it helps us to find the information quickly for you. Make sure you include either a postal or email address so we can provide you with a response. It also helps us if we have a contact phone number in case we need to clarify something relating to your request. Please note that your details will not be used for any other purpose.
We will acknowledge your request and you will receive a response within 20 working days. You can use the calculator from the Office of the Ombudsman to determine when the 20 working days expire.
However, if your request is complex, involves a large amount of research and collation, or requires us to consult with other parties, we will contact you with an expected timeframe.
If the information you want is held by another organisation covered by the Act, we may transfer your request to that agency. If we transfer your request, we will let you know within 10 working days of receiving your request.
You may ask that your request be treated as urgent. If you do, you must give reasons explaining the need for urgency.
We may withhold information for specific reasons. If we do, we will explain the reasons.
The specific reasons enabling us to withhold information are set out in sections 6, 7 and 17 of the Local Government Official Information and Meetings Act. The most common reasons to withhold information are to:
Generally, there will be no charge for your request. Occasionally, however, if a request is for a significant amount of information or requires substantial collation and research, or we have received a large number of requests from the same person in a short timeframe which taken together require a large amount of staff resource to respond to, we may consider imposing a charge.
Council’s policy on charging for LGOIMA requests is in line with the guidelines of the Office of the Ombudsman, updated in April 2019:
Further details are available in the Ministry of Justice's Charging Guidelines for OIA Requests and the Office of the Ombudsman publication A guide to charging for official information under the OIA and LGOIMA.
If we are going to charge you, we will advise you of the maximum estimated cost of processing your request before we begin working on it. You will be asked to pay all of this cost in advance. You can then decide if you want to continue, withdraw or refine your request.
In certain cases, charges can be reduced or cancelled if:
If you are unhappy with a decision to withhold information, to charge a fee, to extend the timeframe on a request, or if you have concerns about how we have dealt with your request, you are able to have the decision reviewed by the Office of the Ombudsman.
You can email the Office at email@example.com or else write to the Ombudsman at PO Box 10152, Wellington 6143.
If you have any questions regarding official information requests, please email firstname.lastname@example.org.
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While every endeavour has been taken by the Napier City Council to ensure that the information on this website is accurate and up to date, Napier City Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Napier City Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.
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