When are my rates due? Can I pay by direct debit? By internet banking? Credit card? Over the counter? You'll find answers to these questions - and more - on this page.
The last day to pay your rates instalments over the coming year are:
Yes. Please fill in our online form and we'll send you your invoice via email. Much easier - and better for the planet too.
Yes, you can. We offer four options:
Yes, but you can only pay by credit card on our website - and there is a transaction fee charged by our provider. Please note you can pay by cash, EFTPOS or cheque at our Customer Service Centre at 215 Hastings St.
Yes you can - but accurate details must be provided to ensure your payment is receipted to the correct account. Have a look at the information we need for paying different accounts.
Over the counter payments are handled by our Customer Service Centre,on Hastings St. As this is currently closed due to COVID-19, we ask that you email email@example.com or phone our rates team directly on 06 834 4197.
The Rates Rebate Scheme was established in 1973 to provide a subsidy to low-income homeowners on the cost of their rates. The Government has increased the rates rebate thresholds - more people than ever before will be eligible for the rebate. Please see our Rates Rebate page to see if you qualify.
As the COVID-19 pandemic and lockdown continues in New Zealand, there is a risk that some households will come under financial stress and struggle to meet their accommodation costs. For some, this could mean that they cannot afford to pay their rates to councils.
The Government has two main options for supporting homeowners with their rates payments:
While the Rates Rebates Scheme can be applied for at the end of a rating year, the Accommodation Supplement is open for applications now.
The Accommodation Supplement is the Government’s primary assistance for accommodation costs, including for homeowners seeking help with their rates payments.
Late payment penalties will be waived for the June installment.
You can use our online database to find out the latest information that we have on your property. Alternatively, you can email the NCC Rates Department.
Each year in June, Napier City councillors set rates for the following year. Our Resolution to Set Rates for the 2019/20 year (28 KB) was passed at a meeting on 28 June 2019.
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While every endeavour has been taken by the Napier City Council to ensure that the information on this website is accurate and up to date, Napier City Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Napier City Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.
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