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When are my rates due? Can I pay by direct debit? By internet banking? Credit card? Over the counter? You'll find answers to these questions - and more - on this page.
The last day to pay your rates instalments over the coming year are
Instalments |
Date |
Period Covered |
Instalment 1 |
16 August 2023 |
01/07/23 - 30/09/23 |
Instalment 2 |
15 November 2023 |
01/10/23 - 31/12/23 |
Instalment 3 |
21 February 2024 |
01/01/24 - 31/03/24 |
Instalment 4 |
15 May 2024 |
01/04/24 - 30/06/24 |
Yes. Please fill in our online form and we'll send you your invoice via email. Much easier - and better for the planet too.
Yes, you can. We offer four options:
Yes, you can pay by credit card online or at our Customer Service Centre at 215 Hastings St.
Yes you can - but accurate details must be provided to ensure your payment is receipted to the correct account. Have a look at the information we need for paying different accounts.
Over the counter payments are handled by our Customer Service Centre, on Hastings St.
Help for Low-income ratepayers who pay rates on their home they live in to the council. To see if you can receive a rebate on your rates bill visit the Getting a rates rebate page of the New Zealand Government website here.
We understand households may experience unexpected changes to their circumstances which may lead to financial hardship and difficulties in meeting rates payments to local councils.
The Government has two main options for supporting homeowners with their rates payments; the Accommodation Supplement (AS) and the Rates Rebate Scheme.
Accommodation Supplement
The Accommodation Supplement is the Government’s primary assistance for accommodation costs, including for homeowners seeking help with their rates payments.
The Accommodation Supplement is open for applications and people can apply through Work and Income either online or by phone on 0800 559 009. A phone appointment will then be arranged once an application is processed.
The Rates Rebates Scheme
Applications for the Rates Rebate Scheme must be in before 30 June each year. For more information visit the New Zealand Government website here.
You can use our online database to find out the latest information that we have on your property. Alternatively, you can email the NCC Rates Department.
The UAGC is a fixed charge applied to all properties that, along with General Rates, helps fund common good services such as the library network and public toilets.
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accurate and up to date, Napier City Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith.
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© Napier City Council - www.napier.govt.nz / +64 6 835 7579 / info@napier.govt.nz