Pay by Plate Parking Meters

The old meters had reached the end of their life and had required replacement. Good parking is essential to ensure traffic circulates through our city and people accessing the CBD to work visit and shop can do so easily.

• A range of payment options including coins, ParkMate, PayWave (credit and debit cards) and ParkEasy (users scan a QR code).
• Ticketless - users don’t need to return to their vehicle to display a ticket.
• Easy to use touchscreens. Please refer to User Guide to familiarise yourself with how the machines work.
• E-Receipts can be downloaded or be automatically emailed.
• Users can go to any machine in the same zone/time restriction and key in their plate number to find how much time is left and top up if required.
• Once paid, vehicles can move to another area - the credit will still apply if it is within the same zone/time restriction.
• Ease of use with one machine type across all paid parking areas (on-street parking as well as carparks).
• Common solution with Hastings providing greater consistency for the region as well as many other cities and towns across NZ

The meters are touch screen and users will be required to key-in their vehicle’s number plate. Alternatively, if you do not want to pay at the machine, just use a parking app like ParkMate from wherever you are.

Using the meter you have the option of paying with coins, PayWave or by scanning the QR code for ParkEasy payment.  Alternatively, you can manage the payment with your smart phone using a parking app such as ParkMate. 

Yes, you can request an electronic receipt by following the information displayed on the screen. The receipt will be emailed to you once you have completed this step.

When you have completed your parking transaction at the meter, you will be asked if you want an eReceipt.  If you select “YES, PLEASE’ a receipt code will be displayed on the screen. 

To obtain a copy of the eReceipt:

• Note down the receipt code
• Go on-line to www.my-receipt.com
• Enter the receipt code and vehicle plate number, then press ‘Get Receipt”
• You can also choose to register your email address so that all future eReceipts for that vehicle plate number will be emailed directly to you.

Select “SETUP E-MAIL” then add email address.

Note: you only need to set this up once (you must select “Yes” at the machine when asked if you would like an eReceipt).

Yes. For on-street parking meters you can go to any meter in the same zone/time restriction and key in your plate number to find out how much time you have left. For off-street parking, you can only check the remaining time on the meters within that carpark. You can also top-up your parking meter as long as you do not exceed the time limit.   

No, they did not change. If you fail to pay for your parking the fine that applies is $40 which is set by legislation and Council are unable to change these. 
If you do pay and then exceed the time limit, the fine will increase in increments starting from $12.00. For further information, please refer to our Fees & Charges page.

No, they did not change. If you fail to pay for your parking the fine that applies is $40 which is set by legislation and Council are unable to change these. If you do pay and then exceed the time limit, the fine will increase in increments starting from $12.00. For further information, please refer to our Fees & Charges page.

If you choose to use a parking app such as ParkMate, there may be a transaction fee on top of the parking charge. ParkMate currently charges a flat-rate transaction fee of 30 cents per transaction.

If you are a Mobility Parking Permit card holder, parking in a designated marked mobility space is free. 

If a designated mobility parking space is not available, display your Mobility Parking Permit when parking in a standard parking space. This will allow you to park twice the advertised time limit in that space up to maximum of two hours. You are required to pay the initial fee. This can be completed using any of the payment options offered by the meters. For more information please view Mobility Parking | Napier City Council.

Yes, the contactless reader works with contactless payments on smartphones, such as Apple Pay and Goggle Pay.

You can also use Apple Pay or Google Pay with ParkEasy if these are saved on your phone.

When the new meters were installed in 2022, Vautier Street parking changed from P120 time restricted parking to all day paid parking. This was to ensure consistency with surrounding parking provisions.