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Rubbish FAQs

No, this is not an assortment of extremely poorly answered Frequently Asked Questions! Instead we hope you'll find answers to all your rubbish collection enquiries. Questions like why hasn’t my rubbish been collected? How many bags are we allowed to put out? Where’s the local dump? And if you can't find the answer you’re looking for, just send a message or give us a call.

Rubbish 2

Let's talk rubbish...

Rubbish is collected every week on the same day - and this includes statutory and public holidays. Enter your address to find out your collection day for your street. Oh, and one more thing - make sure your rubbish and recycling is out no later than 6.30am on collection day or you may miss the truck.

All household rubbish, though there are some conditions. Read on!

You can put out a maximum of two rubbish bags per household. Up to 10kg / 60L each.

Yes. Green waste, industrial waste, hazardous waste, trade waste and liquid waste of any nature are prohibited.

That's no good. Please phone us on +64 6 835 7579 and we'll get it sorted for you.

Where's the tip?

Redclyffe Transfer Station is based at 193 Springfield Road near Taradale. Head south down Gloucester Street, drive past EIT, turn right before the bridge into Springfield Road, then it's approximately 2km on your left. Find out more about the Redclyffe Transfer Station here.

  • Monday to Saturday - 7.30am to 5.00pm.
  • Sunday - 9.00am to 5.00pm.
  • Holidays: Closed on Good Friday, Christmas and New Year's Day.

0800 83 83 83.

No, we're kidding! Redclyffe Transfer Station's number is +64 6 844 4945.

How about e-waste and paint?

Napier hosted eDays in 2008, 2009 and 2010. The Ministry for the Environment (MFE) is partially funding recycling of e-waste from October 2012. Computer hard drives (the metal component) can be taken to scrap metal dealers for recycling. All other e-waste components are able to be recycled at the Hawke's Bay Environment Centre (note: charges apply). Residents can take e-waste to your local Transfer Station - normal charges apply.

Each year New Zealanders buy an average of 7L of household paint each. Some of this paint is unused and remains in paint pails, often ending up in the local landfill. Resene offer the Paintwise Programme which allows customers to return unused and unwanted paint to any of their stores in New Zealand. 

And recycling?

We encourage our residents to be mindful of the 5 Rs of Zero Waste - Refuse, Reduce, Reuse, Rot and - finally - Recycle. Please refer to our Recycling FAQs for more information about our recycling service.

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