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Residential kerbside rubbish collections are changing.

From 1 October 2020 Napier’s rubbish will no longer be collected in single use black plastic bags. 

While the collection will still be weekly we will be changing to 120 litre wheelie bins. This equals the amount residents are currently allowed to put out in two 60 litre rubbish bags. The bins will be owned by Napier City Council.

There are several reasons behind this change. 

  • There is a health and safety issue for the staff with the repetitive lifting and throwing of rubbish bags into a rubbish truck.
  • The unsightly sight and smell of waste from bags ripped open by neighbourhood pets, vermin and seagulls.
  • This removes thousands of single use black rubbish bags from being disposed of into our landfill.

When will I receive my wheelie bin? 

All Napier residents should have received their wheelie bin. If you haven’t received your bin, please complete our online form and we’ll be in touch. 

WHEELIE BIN DELIVERY FORM 

Who will receive the new wheelie bin service?

The service is for all urban and rural residential addresses in Napier and some commercial addresses in the CBD. It also applies to shopping areas in the city who pay rates charges for kerbside waste collection.

When will our NCC wheelie bins arrive?

The new wheelie bins will be delivered during September this year. The new service doesn’t start until 1 October, so your wheelie bin will not be emptied before then. Please continue to put your rubbish out in up to two rubbish bags until 1 October.

Download our wheelie bin booklet

What can I put in my new wheelie bin?

You can put all your household rubbish that can’t be recycled, reused or composted in the wheelie bin, e.g:

  • Soft plastics
  • Used nappies
  • Polystyrene
  • Broken glass
  • Plastics 3-7

Please note this EXCLUDES the following items:

  • Garden waste
  • Hot ashes
  • Batteries
  • Hazardous waste
  • Medical waste
  • Liquid waste

If you require a garden waste collection you can arrange a service for this through a commercial contractor.

Wheelie Bin Do's and Don'ts

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More frequently asked questions…

Service Roll Out

It was confirmed by Council in September 2018 through the Waste Management and Minimisation Plan process, which included a public consultation process.

Every home in the city that is on the current NCC rubbish collection route will receive a 120L wheelie bin for general rubbish. 

There will be a limit of one 120L wheelie bin for rubbish. If you have more rubbish you will need to take it to the Redclyffe Transfer Station on Springfield Road or use a private contractor.

Collection of the NCC-supplied wheelie bins starts from October 1, 2020.

All Napier residents should receive their wheelie bin by 23 September 2020. If you haven’t received your bin, please complete our online form and we’ll be in touch. 

WHEELIE BIN DELIVERY FORM 

 

We are working through these details, as each situation will be different. NCC will be communicating directly with the building owners/landlords about service provision. 

No, you can’t opt out of this service.

We expect your rubbish collection day will remain the same as it currently is. You can check collection days for your address on the sticker on your bin and on our website www.napier.govt.nz following the launch of the new service.

Cost

The kerbside rubbish collection service will continue to be funded as it is now, through a rates payment charged to all addresses that use the kerbside collection services. 

The total rates for these services are $200 per annum.

  • $130 for the rubbish collection
  • $70 for the recycling collection

We want to encourage less waste going to landfill. For those households that produce less waste, we are proposing to offer a fortnightly service which customers will need to opt in for. We will check how often the bin is emptied using the microchip in the bin. There will be a remission in the next year's rates bill for those residents that only place their bin on the kerb every second week. Visit our Less Waste Incentive web page to sign-up and opt into the proposed fortnightly service. 

This proposal, if approved as part of draft amendments to our Rates Remission Policy, will go out for public consultation in mid-October. If the proposal is adopted by Council, it will come into effect at the start of 2021/22 ratings year, meaning a discount (“remission”) in your 2021/22 rates bill.  

This will form part of the rates paid by the landlord. It will be at the discretion of the landlord how these charges will impact you.

Rubbish 

It is a 120-litre wheelie bin.

 

We want to ensure that all residents have the ability to get rid of their general rubbish. Results from recent surveys show that a 120-litre bin, with no additional recycling or garden waste, will be suitable for almost all households. We’d like to emphasise that 120-litre is a maximum, not a target, and the aim is to avoid filling it as much as possible.

If you think this is an insufficient capacity for your household, you can take excess rubbish and recycling to the Redclyffe Transfer Station on Springfield Road or an alternative service provider. 

You can put all your household rubbish that cannot be put into your recycling crates, reused or composted in the wheelie bin. For example:

  • Soft plastics
  • Used nappies
  • Polystyrene
  • Broken glass
  • Plastics 3-7

Please note this EXCLUDES the following items:

  • Garden waste
  • Hot ashes
  • Batteries
  • Hazardous waste
  • Medical waste
  • Liquid waste

This bin goes straight to landfill therefore please consider reducing, repurposing and rehoming first. 

Our landfill is filling up and almost half of the waste going into the landfill is organic waste. In addition to taking up valuable space, when mixed in with other waste and compacted to the point where no oxygen can get to it, it can’t break down properly and rots very slowly. This creates methane gas and leachate that contribute to climate change and threatens the environment.

At present you are not able to put green waste in the city's bag collection and it can be disposed of at the Redclyffe Transfer Station. 

 

No, we will not be providing a garden waste collection service. During the Waste Management and Minimisation Plan public consultation, the majority of resident’s responses were that this is not a service they would use. However, NCC does encourage residents to consider using one of the private collection services that operate in Napier. You can also dispose of garden waste at Council transfer stations or BioRich.

No, we don’t have plans to providing a food waste collection service.

Other 

We want to encourage less waste going to landfill. For those households that produce less waste, we are proposing to offer a fortnightly service which customers will need to opt in for. We will check how often the bin is emptied using the microchip in the bin. There will be a remission in the next year's rates bill for those residents that only place their bin on the kerb every second week. Visit our Less Waste Incentive web page to sign-up and opt into the proposed fortnightly service. 

This proposal, if approved as part of draft amendments to our Rates Remission Policy, will go out for public consultation in mid-October. If the proposal is adopted by Council, it will come into effect at the start of 2021/22, meaning a discount (“remission”) in your 2021/22 rates bill.  

Decisions on private collection services are up to individual residents. Private operators are aware of the changes to the service and will be able to provide options for you.

As the NCC-provided bins are for general waste only, you may like to ask your provider to change this to a green waste bin.  If you already have a green waste collection service, you may like to continue this with your private provider.

You can't opt-out of this service.  All properties within the collection zones will receive a wheelie bin and be charged for the service. Residents can refuse to have a wheelie bin if they don't have room to store it, or if they use a private provider. 

Please remember, rubbish bags will not be collected after 1 October 2020.

This challenge can be overcome either by leaving the bin near the letterbox and transporting your waste regularly to the bin. Alternatively tow your bin to the kerb by using a towing hitch on your vehicle. These can be purchased online for a $15-30 dollars depending on the type. Alternatively you can make a system yourself by tying a big knot to both ends of a thin 1 meter length rope. Then loop it around your wheelie bin handle and closing the boot so both knots are inside. We encourage you to use the option that suits you best.

 

An assisted service is available for residents who need assistance to get wheelie bins and/ or recycling crates to their kerbside on collection days because of a physical disability or mobility issue. 

The assisted service is strictly for those residents:
• with a physical disability, mobility issue or another impairment that affects their ability to place their rubbish and/or recycling at the kerbside for collection,
• and don’t have caregivers, family or neighbours who can help with this
To read more about the service and apply click the link below.

Application for Assisted Rubbish & Recycling Collection

During September and October, we are offering free disposal of your empty rubbish bin at the Redclyffe Transfer Station. This does not include wheelie bins from a private provider. 

All of Napier City will be using 120L wheelie bins for their waste but in some rare cases, an alternative solution will be needed as bins won't suit every property in our city. If the use of a bin is impossible for your property, please apply below so our Waste Team can assess your situation. 

Alternative Rubbish Collection Application

If you are a business in one of Napier's CBDs, you may qualify for an NCC wheelie bin and collection service. To see if your business is eligible, please complete our online form.

CBD Wheelie bin application

Bin Care

Please contact us on 06 835 7579 or email at wasteteam@napier.govt.nz

 

Lining your wheelie bin is not necessary for your rubbish to be collected. Plastic bags can be deposed of in your bin, however we encourage less plastic being used wherever possible.

We recommend not using a liner but if you have any wet and/or smelly items you could use a small bag if you are concerned about odour. Bins can be rinsed out with water and disposed of on your lawn or garden. (Please do not pour down the stormwater drain.)

 

It’s not a requirement, however rinsing your bin out regularly will help reduce any smell. Rinse it out with your hose and tip it on the lawn or in your garden beds, not down the stormwater drain.

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