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Residential kerbside rubbish collection

NCC provides a weekly kerbside rubbish collection. From 1 October 2020 Napier moved away from single-use black plastic bags to a 120l wheelie bin. There are several reasons behind this change:

  • There is a health and safety issue for the staff with the repetitive lifting and throwing of rubbish bags into a rubbish truck.
  • The unsightly sight and smell of waste from bags ripped open by neighbourhood pets, vermin and seagulls.
  • This removes thousands of single use black rubbish bags from being disposed of into our landfill.

The wheelie bin service is for all urban and rural residential addresses in Napier and some commercial addresses in the CBD. It also applies to shopping areas in the city who pay rates charges for kerbside waste collection.

For more information about this service download our booklet. 

Download our wheelie bin booklet

What can I put in my wheelie bin?

You can put all your household rubbish that can’t be recycled, reused or composted in the wheelie bin, e.g:

  • Soft plastics
  • Used nappies
  • Polystyrene
  • Broken glass
  • Plastics 3-7

Please note this EXCLUDES the following items:

  • Garden waste
  • Hot ashes
  • Batteries
  • Hazardous waste
  • Medical waste
  • Liquid waste

If you require a garden waste collection you can arrange a service for this through a commercial contractor.

Wheelie Bin Do's and Don'ts

Booklet Cover Photo 5

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Frequently asked questions…

Rubbish is collected every week on the same day. Enter your address to find out your collection day for your street. Oh, and one more thing - make sure your rubbish and recycling is out no later than 7:00am on collection day or you may miss the truck.

All household rubbish, though there are some conditions. Read on!

Napier's rubbish is no longer being collected in single-use black plastic bags. We now collect your rubbish from a 120-litre wheelie bin. This equals the amount residents have always been allowed to put out in two 60 litre rubbish bags. The bins are owned by Napier City Council but are assigned to each property, and they must be looked after.

 

 

You can put all your household rubbish that can’t be recycled, reused or composted in the wheelie bin, e.g:

  • Soft plastics
  • Used nappies
  • Polystyrene
  • Broken glass
  • Plastics 3-7

Please note this EXCLUDES the following items:

  • Garden waste
  • Hot ashes
  • Batteries
  • Hazardous waste
  • Medical waste
  • Liquid waste

If you require a garden waste collection you can arrange a service for this through a commercial contractor.

 

That's no good. Please check that your rubbish isn’t sticking, has been packed in or a sticker on the lid has been left with a reason. If this isn't the case, please phone us on +64 6 835 7579 and we will investigate. 

We want to encourage less waste going to landfill. For those households that produce less waste, we are proposing to offer a fortnightly service which customers will need to opt in for. We will check how often the bin is emptied using the microchip in the bin. There will be a remission in the next year's rates bill for those residents that only place their bin on the kerb every second week. Visit our Less Waste Incentive web page to sign-up and opt into the proposed fortnightly service. 

This proposal, if approved as part of draft amendments to our Rates Remission Policy, will go out for public consultation in mid-October. If the proposal is adopted by Council, it will come into effect at the start of 2021/22 ratings year, meaning a discount (“remission”) in your 2021/22 rates bill.  

On collection day, if possible place your wheelie bin at least one metre from street poles and cars. Also try to keep a 50cm between other wheelie bins.  Refer to below graphic.

Bin placement

Other 

We want to encourage less waste going to landfill. For those households that produce less waste, we are proposing to offer a fortnightly service which customers will need to opt in for. We will check how often the bin is emptied using the microchip in the bin. There will be a remission in the next year's rates bill for those residents that only place their bin on the kerb every second week. Visit our Less Waste Incentive web page to sign-up and opt into the proposed fortnightly service. 

This proposal, if approved as part of draft amendments to our Rates Remission Policy, will go out for public consultation in mid-October. If the proposal is adopted by Council, it will come into effect at the start of 2021/22, meaning a discount (“remission”) in your 2021/22 rates bill.  

This challenge can be overcome either by leaving the bin near the letterbox and transporting your waste regularly to the bin. Alternatively tow your bin to the kerb by using a towing hitch on your vehicle. These can be purchased online for a $15-30 dollars depending on the type. Alternatively you can make a system yourself by tying a big knot to both ends of a thin 1 meter length rope. Then loop it around your wheelie bin handle and closing the boot so both knots are inside. We encourage you to use the option that suits you best.

 

An assisted service is available for residents who need assistance to get wheelie bins and/ or recycling crates to their kerbside on collection days because of a physical disability or mobility issue. 

The assisted service is strictly for those residents:
• with a physical disability, mobility issue or another impairment that affects their ability to place their rubbish and/or recycling at the kerbside for collection,
• and don’t have caregivers, family or neighbours who can help with this
To read more about the service and apply click the link below.

Application for Assisted Rubbish & Recycling Collection

All of Napier City have 120L wheelie bins for their waste but in some rare cases, an alternative solution will be needed as bins won't suit every property in our city. If the use of a bin is impossible for your property, please apply below so our Waste Team can assess your situation. 

Alternative Rubbish Collection Application

If you are a business in one of Napier's CBDs, you may qualify for an NCC wheelie bin and collection service. To see if your business is eligible, please complete our online form.

CBD Wheelie bin application

Bin Care

Please contact us on 06 835 7579 or email at wasteteam@napier.govt.nz

 

Lining your wheelie bin is not necessary for your rubbish to be collected. Plastic bags can be disposed of in your bin, however we encourage less plastic being used wherever possible.

We recommend not using a liner but if you have any wet and/or smelly items you could use a small bag if you are concerned about odour. Bins can be rinsed out with water and disposed of on your lawn or garden. (Please do not pour down the stormwater drain.)

 

It’s not a requirement, however rinsing your bin out regularly will help reduce any smell. Rinse it out with your hose and tip it on the lawn or in your garden beds, not down the stormwater drain.

Transfer Station

Redclyffe Transfer Station is based at 193 Springfield Road near Taradale. Head south down Gloucester Street, drive past EIT, turn right before the bridge into Springfield Road, then it's approximately 2km on your left. Find out more about the Redclyffe Transfer Station here.

  • Monday to Saturday - 7.30am to 4:45pm
  • Sunday - 9:00 to 4:45pm
  • Holidays: Closed on Good Friday, Christmas and New Year's Day.

Redclyffe Transfer Station's number is +64 6 844 4945.

Find out the correct places/way to dispose of your items by searching our A-Z waste guide.

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