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Public to expect calls for Napier City Council customer satisfaction survey

The Napier City Council is conducting its annual survey of residents between June 10 - 19.

National Research Bureau has again been commissioned to undertake the study.

People living throughout Napier will be telephoned, using a random selection method, and asked their opinions on a wide ranging list of services and issues pertaining to the Council and the services it delivers to the residents of the City. Council appreciates the time taken by those completing the interview.

The survey is totally confidential. Results of the survey are used in Council’s planning process and form part of the Council’s formal reporting.

12 May 2017

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