Flexi bag service

About the flexi bag service

We are using an additional service to manage flood-damaged waste removal for Napier residents. This is a service specifically for smaller quantities of flood-damaged waste. You can register for a delivery of one or two flexi bags to your residential property. Complete a registration online or call our Customer Service Centre on 06 835 7579. 

Details of what can be put in flexi bags is available in the Frequently Asked Questions below and is also on the bags themselves. Solutions for the collection of large quantities of flood-damaged waste is currently being planned and we will let you know once the plan is in place. Napier residents can continue to dispose of flood-damaged waste for free at the Redclyffe Transfer Station. 

How to register for the service

1. Complete the online registration form below.
2. We will deliver the required number of flexi bags to the address provided.
3. Fill your 3x3m flexi bag with flood-damaged waste. Ensure the contents of the bag does not exceed 1 tonne. It is important to only fill your bag with the approved materials listed in the Frequently Asked Questions below. Approved materials are also detailed on the bags.
4. Once filled and sealed, present the bags at kerbside. Guidelines on how to present your bags for collection are detailed in the Frequently Asked Questions below or on the bags themselves.
5. For collection, please email sale@lowcostbins.co.nz with your address and contact phone number or call 0800 754 748. Please allow 3 - 4 buinsiness days for the team to collect your flexi bag(s).