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Help & Support

We've put together a some contacts that are in place to help you through this time.

NCC is still operating, it may look a little different, but it's still business as usual - contact NCC 

Feeling unwell? 

If you think you are experiencing symptoms of COVID-19 call the dedicated Healthline on 0800 358 5453

For non-COVID-19 related health issues call Healthlines on 0800 611 116 or your regular GP. Please remember to phone your GP surgery before visiting. 

If you need urgent assistance, contact emergency services on 111

Need help accessing essential goods? 

If you're struggling with the impact of COVID-19 and don't have local support networks to access key items like groceries medications and necessary household goods, phone the Hawke's Bay Civil Defence Emergency management Groups regional telephone number 0800 422 923 between 7 am and 7 pm daily. 

Managing your mental health 

It's completely normal to feel overwhelmed, stressed, anxious worries or scared in the current situation. Yup can get free support from a trained counsellor by calling or texting 1737 any time of the day or night. 

Help with money 

Work and  Income may be able to assist you with urgent costs in the form of a benefit or other financial help. Contact their call cantre on 0800 559 009.

Still not sure?

If you're not sure what assistance may be available or who to call for help phone the Governemnt Helpline on 0800 779 997, 8am to 1am, 7 days a week. 




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