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COVID-19 Council Facilities & Services

Napier City Council is making changes to its services in line with advice from the Ministry of Health, to contain the spread of COVID-19.


Services  Status  Service update and information 
Animal Control Shelter  Priority calls only   
Building consents Reduced services  Building consents will continue including invoicing and issuing consents once they have been paid. There will be no inspections carried out until further notice.
Burials and cemeteries  Reduced services 

Burials will be permitted as per normal operating hours, however the only persons permitted to be in attendance will be the Funeral Directors and Napier city Council Cemetery Staff. Cemetery staff will be available to act as pall bearers .

Cemetery Gates will be locked and will be only opened to allow access for the Funeral Director.

The Sextons office will be closed but  phone contact can be made during normal operating hours of 7.30am to 4.30 pm Monday to Friday on the normal number of 844 7951. Emails will still be responded to as per normal .

The afterhours booking service will still be operating between the normal hours of 10.00am to 5.00pm Saturday/Sunday and public holidays.

Bookings for Ash Interments have been cancelled and will not be permitted until further notice.

Council meetings  Online only  Council meetings will be live streamed on the NCC Facebook. The recorded meeting will be posted to the NCC YouTube channel. 
Customer service  Online only  Online and phone services only - see contact us. 
Waste Services  Kerbside rubbish, recycling will continue.  Although we will collect your recycling as we normally do, please note the following changes.
We will continue to collect and recycle your glass bottles, cardboard and paper.
Your plastic and tins will continue to be collected, but they will not be recycled.
Redclyffe Transfer Station  Reduced services  The Redclyffe Transfer Station is closed to the public. It will remain open to the following people:

Collection trucks
Council vehicles
Regional Council vehicles
Council contractors
*Only registered vehicles will be permitted access.

*Only general waste will be accepted, no green waste.


Facilities  Status  Facility update and information
Aquatic Centre  Closed   
Bay Skate  Closed   
Campsites  Restricted  Self-contained campsites will remain open at this stage, freedom camping or non-self-contained camping will close.
Carparks  Closed  Non-essential carparks will be locked
Dechlorinated Water Station  Closed   
I-Site visitor Centre  Closed   
Kennedy park  Open  No new bookings 
McLean Park  Closed   
MTG Hawke's Bay Closed   
Napier Conference Centre  Closed   
Napier Libraries  Closed  Visit the Napier Libraries website to access a range of online resources. This includes ebooks, newspapers, and online courses.

If you have any library items, please hold onto them and do not return them to the library until we re-open. All book returns slots will be closed during this time.

You will not accrue any late fines on library items that you are holding or requests you have not picked up.
Napier Municipal Theatre  Closed  Visit the Aquariums Facebook page for a range of online activities.
National Aquarium of NZ  Closed   
Par2 Minigolf Closed   
Parks & Reserves  Open for exercise  Maintain social distancing from other visitors and do not use equipment in the park. Dolbel, Sugar Loaf and sections of Maggies Way have been closed. 
Playgrounds  Closed  Keep children off equipment 
Public Toilets  Closed   
Soundshell  Closed   
The Faraday Centre  Closed   
Venues for hire  Closed   


Events  Date  Status 
Beauty And The Beast 18-Mar Postponed 
CD Stags Vs Firebirds, Plunkett Shield, McLean Park  18-Mar Cancelled 
Menopause The Musical  20-Mar Cancelled 
HB United Vs Hamilton Wanderers 22-Mar Cancelled 
Town Huddle  23-Mar Postponed 
Soweto Gospel Choir  24-Mar Cancelled 
District Plan Review Drop-In Sessions  24-Mar Cancelled 
EIT Graduation  26-Mar Cancelled 
CD Stags Vs Volts, Plunkett Shield, McLean Park 26-Mar Cancelled 
Business Breakfast  27-Mar Cancelled 
Hazmobile  29-Mar Cancelled 
Taradale Community Concert  29-Mar Cancelled 
Tremains Triathlon  29-Mar Cancelled 
HB United Vs Team Wellington 29-Mar Cancelled 
Charlie And The Chocolate Factory  4-Apr Postponed 
Hawke’s Bay Easter Performing Arts Festival 9-Apr Cancelled 
The Little Easy  10-Apr Cancelled 
NZ Senior Tennis Teams Event 10-Apr Cancelled 
The Big Easy  11-Apr Cancelled 
Th’ Dudes 20-Apr Postponed 
Hawke’s Bay Sports Awards 20-Apr Postponed 
Careers Expo 20-Apr Cancelled 
NZSO ‘Emperor’  24-Apr Postponed 
The Ten Tenors 25-Apr Postponed 
The Boss – Bruce Springsteen Tribute Show 2-May Postponed 
Hawke’s Bay Marathon 16-May Postponed 
Bravo Amici 17-May Postponed 

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