Council Facilities & Services at Level 2

NCC Customer Service Centre will remain open Monday- Friday. Open hour: weekdays 8:00 am - 5:00 pm - Contactless payment available.  

Our kerbside recycling service will continue during Alert Level 2.

• Glass will be collected and sorted at the kerb as normal;
• Plastics, Tins and Cans will be collected and sent to a sorting facility and not landfill;
• Cardboard and Paper will continue to be collected and recycled locally to continue the circular economy.
• Crates for new properties and replacement crates will be delivered from Lockdown Level 3 downwards (i.e. Levels 3, 2 and 1).

Your kerbside recycling collection will continue as normal, however the following changes remain in place at Alert Level 2. 

What can I do to help you?

1. Put your crates out by 7am, just like you normally do;
2. Do not approach our collection vehicles or personnel;
3. Give your crates a good wash (particularly on the contact points (handles and rims etc)

Redclyffe Transfer Station remains open to the public and will be accepting general waste, recycling and green waste.

If you are visiting the transfer station, please remember: contact tracing, social distancing and a face covering is required, and in order to manage demand, users are encouraged to come on their usual kerbside collection day.

For more information, visit - Redclyffe Transfer Station

We would like people to adhere to the COVID-19 guidance so: Stay at home if you are feeling unwell.