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Make a paymentMahia he Utu

We offer a variety of payment options for using our facilities and services. This page will help you find the best payment option to suit your needs.

Payment Options

By Credit Card

Credit card payments are only available through our website and are available for the following payments:

Currently you can pay using Visa or MasterCard only. 

Note: Transactions made after 10.30pm New Zealand time will be processed by Napier City Council on the following business day.

By Internet Banking

To make a payment to the Napier City Council you must access your bill payment details through your own banking system.

Bank account details for the Napier City Council are:

Account NameBankBranchAccount Number
Napier City Council Westpac Bank Napier 03 0698 0289001 00

When making a payment you have to make sure you put the correct reference details on it so that we can assign the payment to you. The table below shows you the type of payment and the reference required.

PaymentParticularsAnalysis CodeReference
Debtors (includes Building/Resource Consents, Licenses) Debtors Account Number Invoice Number
Dog Registration Dog Owner Number (e.g. DGXXXX) Surname

Parking Infringements

We can not accept part payments via internet banking. Infringement notices must be paid in full.



Notice Number (e.g. Nxxxxxx)

Vehicle Registration
Rates Rates Valuation Number Surname
Rental Debtors Rent Account Number (e.g. Rxxxxx) Surname
Water Meters/Water Rates Water Account Number (e.g. Nxxx or Vxxxx) Surname
Kennedy Park Accom Reservation Number Surname of booking
Library Library Card Number Surname

Freedom Camping Infringement

We can not accept part payments via internet banking. Infringement notices must be paid in full.

Freedom Infringement number Vehicle registration

By Direct debit

Direct Debit is the quickest way to make sure that your payments are paid on time and that you don't incur any penalties. Once it is setup you can just forget about it.

You can pay by direct debit the following:

  • Water by Meter
    • 20th of the month following invoice date
  • Rates Account
    • weekly or fortnightly any business day of the week
    • monthly on any day
    • by instalment on the due date

Important Note: If you do not have sole bank account authority, or prefer to complete a paper form, please complete a Direct Debit Authority form and either post / drop it into our office or email it to


Complete an Online Direct Debit Application Form Here

In Person

Come to the Customer Services Centre at 215 Hastings St between 8:30am - 5.00pm.

Please remember:

  • Bring your account, ticket, application form and anything else we require with you.

You can pay using:

  • Cash or Eftpos.

Banks are no longer accepting cheques as a form of payment. This means you will no longer be able to pay your rates, dog registrations or parking infringements with a cheque. There are many other ways to pay, and we aim to make this easy for you. You can pay by credit card, internet banking, by post or in person. 


Napier City Council - Copyright © 2024 Napier City Council

Disclaimers and Copyright
While every endeavour has been taken by the Napier City Council to ensure that the information on this website is accurate and up to date, Napier City Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Napier City Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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