FAQ's MapServer

• Information outside Napier City
• Utilities Information
• Our Information is Wrong
• Site Improvements...
• What do the tools do?
• How often is the data on this site updated?
• Will this work on my PDA or Smartphone?
• How do I use the street find?
• My browser keeps opening the "MapServer Conditions Of Use" page
• The tools don't work
• What do the ADVANCED OPTIONS do?

1. Information outside Napier City

• Most of the data on this server is maintained be Napier City Council. Only limited information is available outside the city boundary.

2. Utilities Information

• Currently only limited Utilities Information is available on this server. For more Utilities Information please Contact Us .

3. Our Information is Wrong

• If you think there is an error or omission in our information, please let us know and we will verify what we have. Simply Contact Us .

4. Site Improvements...

• If there is something you would like added to this site, Contact Us .

5. What do the tools do?

			Zoom-In: Select this tool and click on the map to zoom in. The map will also centre on where you have clicked. You can also drag a box around an area of interest and zoom directly to that area.
			Zoom-Out: This tool will zoom the map window out. Select the tool and click on the map. You can also drag a box on the map to zoom out faster (the small the box the faster the zoom out).
			Recentre: This tool recentres the map. Select the tool and then click on the map where you want the map centre to be.
			Pan: This tool allows you drag the map. Click the tool and drag the map in the direction you wish to move. The map will move over other items on the screen, this is normal, it will go back to normal when you release the mouse.
			Information: This tool returns information about select items. Simply select this tool and click on items of interest in the map. You can also drag a box around multiple items of interest.
			Unselect: This tool removes the current selection.
			Measure: This tool allows you to measure distances. Double click to stop measuring.
			Print: This tool will create an A4 print of the current map.
			PDF: This tool will create an A4 PDF of the current map.

6. How often is the data on this site updated?

• The CRS database from Land Information New Zealand is updated every three months. Even though we update our data every three months, some changes in the CRS may not show for up to six months after they are made. Information maintained be the Napier City Council is updated every day.

7. Will this work on my PDA or Smartphone?

• To use this service on you PDA or Smartphone, your device needs to have an internet connection and a web browser. The URL for your device is http://maps.napier.govt.nz/pocket.php. We have found some issues with navigating Blackberry devices.

8. How do I use the street find?

• To find a street, please type just the street name (e.g. 'Guppy', 'Guppy Ro', or 'Guppy Road' NOT 'Guppy Rd'), and click the 'Find Street' button. The finder will zoom to the first instance of the road name it finds. If your search returns the wrong street (e.g. 'King' returns 'King Road'), then try the full road name (e.g. 'King St' returns 'King Street'). If your search cannot be found, you will be zoomed to Napier. To search areas outside Napier, change the 'Quick Find' selection to the area you require. This tool also work for addresses within Napier.

9. My browser keeps opening the "MapServer Conditions Of Use" page

• This happens if you do not accept cookies or have cookies disabled. We use cookies to check that you Agree to the terms and conditions. To resolve the problem, simply allow cookies from our site (maps.napier.govt.nz).

10. The tools don't work.

• This site uses JavaScript for most of the tools. If you have JavaScript disabled, then the tools will not work. Please make sure JavaScript is allowed for this site. This site has been tested with Mozilla FireFox 2.0, Microsoft Internet Explorer 6 and 7, and Opera 9.

11. What do the ADVANCED OPTIONS do?